Return Policy:
Our return policy requires customers to initiate returns within 30 days from the date of delivery. Customers are responsible for covering the cost of return shipping, and a 15% restocking fee applies to returned items. Items must be returned unused, unwashed, and unblemished. Refunds will be processed after the board undergoes a quality inspection to ensure it is in acceptable condition. We strongly advise customers to insure their return shipments for added security, as Mamma Mangia will not be liable for damages or loss incurred during return shipping.
Warranty Exchange Policy:
Customers initiating exchanges due to manufacturing issue must do so within 30 days from the date of delivery. The exchanged item must undergo a quality inspection to ensure it meets acceptable condition standards. In case of any issues with the exchanged item, customers are required to provide photos for review. Items must be returned unused, unwashed, and unblemished. Shipping costs for the exchanged item are waived, and there is no 15% restocking fee applied. Exchanges are subject to item availability. Refunds for price differences will be issued if applicable.
If you have any questions, please email support@mammamangia.com.